Social media giant Meta, which owns Facebook and Instagram, was the first company to appear before the commission on Monday and spent plenty of time detailing a relatively new policy.
That policy, announced by Meta boss Mark Zuckerberg after US President Donald Trump’s return to the White House early last year, is designed to ensure content is not “over-enforced”.
Benjamin Good, the global director of the core policy team at Meta, explained to the commission that the company had introduced the policy in January 2025 to focus on reactive removal of hateful content over proactive action.
Another company that also appeared on Monday was the Melbourne-based live-streaming site Kick, which the commission heard had a low rate of content removal despite a high number of “reports”.
Tiat Oon Ooi, the general counsel for EasyGo Group, which owns Kick, told the commission that the lower rates were probably due to “false alarms or false reports”, but he insisted that Kick had processes in place that “go above and beyond any other social media platforms”.
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