Hotel guests lose rooms mid-stay after building shutters abruptly — all while they were on a hike

It was their last “resort.”

A family’s alpine excursion ended on a low point after their accommodation shuttered over safety violations, leaving them without a place to stay for the night.

Sarah Ruppenthal, her husband and two teenage sons had departed the Gateway Inn in Ashford, Washington in the early hours of August 5th so they could hike around Mount Rainier, SFGate reported. It was part of a larger loop through the Pacific Northwest that they had been planning for months.

What was supposed to be a day of enjoying the Evergreen State’s preeminent mountain — which ascends to a breathtaking 14,410 feet above sea level — quickly went awry after they returned to the lodge at around 1pm to discover that it had closed without notice.

Utility workers informed the family that they needed to pack their belongings and vacate the premises as the electricity was being switched off.

“We had to hurry and rinse off by phone light and pack up to leave,” said recalled Ruppenthal, whose family thankfully found a last-minute room at the nearby Nisqually Lodge, which was markedly more expensive.

Pierce County had imposed the closure and subsequent evacuation after an investigation found that the Gateway Inn had been renting rooms despite getting shut down in February over unresolved safety hazards.

These ongoing violations included “dangerous electrical conditions, non-working smoke detectors, unsafe exits, chimney problems that created smoke and carbon-monoxide risks, and unpermitted construction,” Pierce County spokesperson Christina Rohila told SFGATE.

“The conditions identified during multiple inspections create significant safety risks,” said Rohila, noting that they had to repost enforcement notices because they’d been taken down. The Gateway Inn will remain shuttered until it addresses the problems.

Unfortunately, the Ruppenthals weren’t the only ones who found themselves inn deep trouble.

Marilyn Mitchell only learned of the lodge’s closure after 13 hours of flying and driving, whereupon they were forced to stay at a sprawling Airbnb as a last resort.

She and her family have yet to be reimbursed for their non-existent stay.

Janine Andrews, 56, and her husband found themselves in a slightly better position after they spied a Facebook advisory announcing the Gateway Inn’s closure before they’d arrived, the Seattle Times reported.

The post had showed an orange sign on the hotel’s front door warning visitors, DANGER, DO NOT ENTER OR OCCUPY.”

When they called hotels.com — the site they’d used to book the Gateway Inn — the staffers said they were unaware of the closure.

Andrews managed to score a reservation for the same days at the Packwood Lodge for just $20 more per night, and, unlike some of the other unfortunate parties, also received a full refund from hotels.com.

“I was shocked that we were able to remedy everything,” said the relieved tourist. “I think we got saved at the end of the day.”