Markets 
Your wings are going digital.
Another Wingstop location supposedly just took cash off its menu as the chain pushes for cashless stores — and customers are outraged over it.
The move toward contactless payment started in 2022, when Wingstop rolled out its first “restaurant of the future.”
The prototype was in Dallas, Texas and smaller than its typical stores — only 1,300 square feet.
While customers may have missed the cash-free store’s launch four years ago, a recent social media post reignited the flame.
In an X post by @ClownWorld, a six-second clip shows an employee — at an undisclosed location — taping a sign to alert customers that the location will no longer accept cash.
The X post reads, “Some spots straight up will not take your cash anymore. Card or app only. No exceptions. One customer in North Carolina said they tried to pay with ones and fives and got turned away completely.”
Wingstop fans and keyboard warriors did what they know best and sounded off in the comments. One poster questioned the legality of going digital as our green says cash is king.
“Funny. On the front of any bill it states that it’s legal tender for ALL debts, public and private … therefore doesn’t it HAVE to be accepted?” The commenter asked.
Another agreed adding, “I thought that was illegal? Stores don’t dictate what money is.”
A third boycotted the joint entirely, writing, “Good luck staying in business Wingstop, I’ll never eat there again, just like I haven’t supported a single business past the first time they told me they don’t take cash, I’ll never be back.”
Some folks are also afraid that by removing bills, the systems used for swiping credit cards or even big banks will tack on processing fees.
“Look at the billions of dollars banks make on ‘processing fees” alone. By moving to cashless payments, EVERYTHING we buy will have a transaction fee paid to the banks making them even more money than they already make,” the commenter said.
The Post reached out to Wingstop for comment and a list of locations that have started going digital but have not heard back.
So what happens next?
Well, according to the press release from 2022, cash may be on its way out of all stores. The chain said its prototype was meant to be digital-focused for ordering which aims to help “deliver on Wingstop’s goal of digitizing 100% of transactions.”
The company’s store also had QR codes in restaurants for quick ordering and of course a “totally cashless environment.” This means transactions will be done using credit, debit cards or cash apps like Apple Pay.
While the digital-first move has caused a bit of online chaos, not everyone was quick to judge. Some folks even praised the cashless pivot as the green can be dirty and lead to theft.
“Not that unusual. Reduces theft. No cash, no robberies,” the X poster wrote.
Read the full article here
