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Married Alabama ice cream shop owners are facing charges after they ripped into a customer in a caught-on-camera confrontation over a one-star review he left for their business.
Daniel Smit was confronted by The Local Scoop owners Malary and Ryan Goldman in a McDonald’s parking lot in Bay Minette three months after he complained online that the shop’s workers screwed up his order, according to reports.
“I am mad because I have busted my ass at something and you think you’re gonna run it into the ground,” an incensed Malary fumed at Smit, who was recording the exchange on his phone on June 7, WEAR News reported.
Malary continued her tirade against Smit as the two exchanged verbal jabs about each other’s appearance and financial situation in the nearly 15-minute video.
Then she issued a warning.
“Do not continue to involve yourself in my business, I will absolutely do something,” she said.
Eventually, Malary’s husband, Ryan, reached the scene and also laid into Smit.
Smit, a DoorDash driver, said when he left the review in March, he didn’t think twice about it until he and Malary ran into each other at a stoplight, according to WALA.
Smit agreed to meet Malary at the parking lot after he dropped off an order, sparking the angry encounter.
At one point, Smit claimed his phone was knocked out of his hand.
Malary was hit with harassment and criminal mischief charges while her husband was charged with harassment, according to WEAR.
But both sides appeared ready to bury the hatchet in recent days with Malary serving up an apology.
“I apologize to Daniel Smit, to my family and to those in the city I love,” Malary said in a statement to WKRG.
“I am embarrassed with how I acted. I let something get to me that I should have overlooked, and it built over time until the incident that took place a few days ago. While I cannot take it back, I can reflect on it and learn from it.”
She also insisted personal information about her was aired out online.
“There are a lot of layers to this, not that it is a defense for what I said, but it is not just as simple as a post made about my business,” she said.
Smit said on Facebook he wanted the charges dropped Monday, claiming, “Social justice has prevailed, and I believe there is no need to take this any further.”
“I am ashamed of my actions,” Smit told WKRG. “So, I apologize to Miss Goldman if I made her mad or whatever. At the end of the day, we are all going to move on from this.”
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